Frequently Asked Questions
Everything you need to know about upgrading your game with KBS Golf Shafts.
How do I choose the right flex for my golf shafts?
Selecting the correct flex depends on your swing speed and tempo. We recommend consulting our online fitting guide or visiting a certified KBS fitter to determine if R, R+, S, S+, or X flex is best for your profile.
Do you offer custom trimming and assembly services?
Yes, we offer custom tip and butt trimming to your specific length requirements. You can select these options during the checkout process to ensure your shafts arrive ready for installation.
What is the standard shipping time for domestic orders?
Standard domestic orders typically ship within 2-3 business days. Custom-built orders or those requiring specific trimming may take an additional 3-5 business days to process before shipping.
What is your return policy for golf shafts?
We accept returns on unused, uncut, and uninstalled shafts within 30 days of purchase. Please note that custom-trimmed or installed shafts are final sale and cannot be returned.
Are KBS shafts covered by a warranty?
KBS provides a limited one-year warranty against manufacturer defects. This does not cover damage resulting from normal wear and tear, improper installation, or misuse.
How can I verify that my KBS shafts are authentic?
Authentic KBS shafts feature high-quality heat-transfer labels and unique production codes. To ensure authenticity, always purchase directly from our website or through an authorized KBS retailer.